Services

Services2025-01-31T17:49:12+02:00

Choose the Service That Fits Your Needs

Road
Transport

Sea
Transport

Air
Transport

Special
Transport

Logistics
Services

Added-Value
Services

Customs Clearance
Services

Digital
Services

Why Vianox?

  • Industry Experience: With a long presence in the Logistics and Forwarding industry, VIANOX has earned the trust of its partners through reliable, professional, and specialized transport solutions.
  • Tailor-Made Solutions: Our experienced team designs and implements customized transport strategies to perfectly align with your business needs. From warehousing and distribution to inventory management, returns handling and Value-Added Services, we optimize your Supply Chain for maximum efficiency.
  • Flexibility & Speed: We respond promptly and effectively to every challenge. Our team continuously trains to adapt to market trends, always ensuring top-tier service quality.
  • Customer-Centric Approach: Our customers are at the heart of everything we do. At VIANOX, our clients come first. We treat each partnership as unique, with personalized attention, tailoring our services to meet their specific needs and priorities and ensuring a seamless and supportive experience.

FAQ’s

What is the maximum duration for temporary storage?2025-01-31T14:30:53+02:00

The maximum duration for temporary storage is 90 days, regardless of the chosen mode of transportation.

What does cargo insurance cover?2025-01-31T14:30:32+02:00

Cargo insurance provided by VIANOX is based on the Institute Cargo Clauses (A, B, or C) issued by the Institute of London Underwriters. These policies cover damage or losses incurred during the transportation of goods, whether for imports, exports, or domestic shipments. The insurance contract obligates the insurer to compensate for any actual damage or loss of insured goods throughout their transit. The goal of this insurance is to compensate the insured, ensuring their financial position is returned to its original state prior to the loss.

How do you ensure quality in Value-Added Services?2025-01-31T17:08:19+02:00

Quality is a top priority for VIANOX in delivering Value-Added Services. By leveraging cutting-edge technology, dynamic WMS systems, modern equipment, and highly trained personnel, we maintain the highest standards. Our processes are carefully crafted to address the specific needs of each project, delivering tailored solutions for every transportation requirement.

What customized solutions do you offer as Value-Added Services?2025-01-31T17:09:10+02:00

VIANOX offers tailored solutions to meet your specific needs, including temporary storage, quality control services, consultancy, invoicing services, back-office support, and cargo insurance. Our comprehensive approach ensures that every client is treated as unique, with personalized solutions designed to effectively manage their goods.

How can Value-Added Services benefit my business?2025-01-31T17:09:38+02:00

The Added Value Services provided by VIANOX enhance your company’s competitiveness by reducing response times to your customers and consistently ensuring the expected profit margins.

How does VIANOX handle Special Transport?2025-01-31T14:25:13+02:00

To meet the unique demands of Special Transport, VIANOX utilizes specialized equipment, including cranes and lifting machinery. Partnering with a wide network of vehicles such as trailers and tractors, complemented by the necessary attachments, we adapt our fleet to guarantee safe and efficient handling of special cargo.

What do we mean by Special Transport?2025-01-31T14:24:53+02:00

Special Transport involves moving goods that cannot be accommodated by standard transportation methods. This often applies to Road Transport when cargo dimensions—such as length, width, height, or weight—exceed standard limits. Transporting oversized goods requires specialized equipment and expertise.
Special Transport may also involve handling high-value cargo, which demands extra care to ensure its safety throughout the journey.

What are the benefits of packaging, repackaging, and assembly services?2025-01-31T13:43:23+02:00

Professional packaging safeguards your products, ensuring they reach their destination in pefect condition. Additionally, our assembly services enhance the quality handling of your goods while saving time, streamlining your operations.

Do you offer inventory management services?2025-01-31T13:43:51+02:00

Our modern 3PL warehouses are fully equipped to accommodate various goods, providing services that simplify inventory tracking at every level. This minimizes effort, optimizes distribution efficiency, and alleviates storage pressures, helping your business operate seamlessly.

What are the advantages of partnering with a logistics provider?2025-01-31T13:42:28+02:00

Collaborating with a 3PL provider like VIANOX saves you valuable time and costs by eliminating the need for investments in transportation services and storage facilities. Our expertise and extensive networks support diverse and flexible shipping requirements, enhancing operational efficiency, improving resource management, and ultimately increasing customer satisfaction.

What technologies do you use for logistics management?2025-01-31T13:42:05+02:00

At VIANOX, we leverage advanced cloud-based AI technologies seamlessly integrated with Power BI, WMS, and CRM systems. These cutting-edge tools enable comprehensive inventory management and real-time tracking of your shipments, ensuring transparency and control.

How can I improve my business’s supply chain?2025-01-31T13:41:43+02:00

Partnering with VIANOX ensures the smooth transportation of your goods with strict adherence to delivery schedules. Our advanced digital technologies provide full visibility of your shipments at every stage of the supply chain, helping you optimize your operational efficiency and increase your profit margins.

What Logistics services does VIANOX offer?2025-01-31T13:41:07+02:00

At VIANOX, we provide extensive Logistics solutions through our state-of-the-art Cross Docking, Storage, and Distribution Centers in Athens and Thessaloniki. Our services cover every aspect of your supply chain, including product storage, packaging, order and inventory management, returns handling, and distribution across local and national networks. Additionally, we offer Cross Docking services, efficient freight distribution, and support for urgent requirements.

How can I track my shipment?2025-01-31T13:31:00+02:00

Our company prioritizes timely and accurate updates for our clients at every stage of their shipment. Our dedicated team monitors the progress of each transport daily and promptly informs you of any changes to the initial plan or schedule.

What are the customs clearance procedures for Air Transport?2025-01-31T13:30:18+02:00

VIANOX offers fast, simple, and extensive customs clearance services for Air Transport. With dedicated customs storage facilities and specialized personnel, we ensure smooth handling of your shipments at every stage.

What is the delivery time for Air Transport2025-01-31T13:28:53+02:00

Delivery times for Air Transport range from 2 hours to 10 days or more, depending on the journey, type of goods, and shipment volume. At VIANOX, we aim to ensure the fastest and most reliable delivery by designing solutions tailored to your supply chain needs. Feel free to contact our experienced Air and Sea Transport team for assistance.

What are the advantages of Air Transport?2025-01-31T13:26:56+02:00

Air transport offers significant benefits for those prioritizing speed and reliability. Its primary advantage lies in the rapid delivery of goods, thanks to the shorter travel times compared to other modes of transportation.

Which countries does your Road Transport network cover?2025-01-31T13:22:22+02:00

Our road transport network spans multiple European countries, including Belgium, France, Germany, the United Kingdom, Ireland, Spain, Italy, the Netherlands, Poland, and Portugal, delivering high-quality services with precision and reliability.

Are there weight restrictions for road transport shipments?2025-01-31T13:22:18+02:00

Yes, VIANOX adheres to international transport regulations:

  • 1 meter of floor space corresponds to 1,750 kg.
  • The maximum gross weight for a full truckload (FTL) is 24,000 kg.

For special transport requirements, our team of expert consultants is available to guide you toward the best solution tailored to your supply chain needs.

What tracking options are available for road transport?2025-01-31T13:22:13+02:00

VIANOX has established trusted partnerships and also uses GPS tracking for real-time monitoring of truck routes. Additionally, our advanced systems provide full visibility of your shipment’s progress and seamless inventory management.

What security measures are taken for Road Transport?2025-01-31T13:21:50+02:00

To ensure the safety of road transport, all vehicles are covered by CMR insurance, and stops during transit are made in secured parking areas, adhering to strict safety protocols. Ensuring cargo safety is our highest priority, allowing us to consistently meet our clients’ needs with exceptional satisfaction.

How long does delivery take for road transport?2025-01-31T13:21:41+02:00

Delivery times for Road Transport (transit time) depend on the shipment’s volume and loading location. Contact us with the details of your shipment, and we will advise you on the fastest and most efficient transportation method.

What road transport services does VIANOX offer?2025-01-31T13:07:51+02:00

VIANOX provides a range of Road Transport services, including transportation to Greece, Europe, and Third Countries. We offer Full Truck Load (FTL) and Less Than Truck Load (LTL & Groupage) services. With weekly departures and arrivals (from a single parcel to a full truckload) to and from Europe, we operate through a network of exclusive representatives.

How can I choose the best combined transport solution for my needs?2025-01-31T13:23:12+02:00

Our specialized transport consultants at VIANOX are here to guide you in selecting the optimal combined transport solution tailored to your supply chain requirements and business priorities.

What are the delivery timelines for combined transport?2025-01-31T13:23:07+02:00

Delivery times for combined transport range from 1 to 30 days, depending on the quantity, type of cargo, and the selected optimal transport solution.

What are the benefits of combined transport?2025-01-31T13:23:01+02:00

What are the benefits of combined transport?

The advantages of combined transport include:

  • Reduced loading and overall freight costs
  • End-to-end shipment handling
  • Lower risk of loss or damage
  • Cost efficiency, reliability, and added security
  • Eco-friendly solutions incorporating sustainability
  • “Just In Time” and “Door to Door” services
  • Streamlined cargo management and control during both import and export
  • Reduced congestion from long-distance road transport
  • Enhanced efficiency of rail, sea freight, and short-distance inland navigation
  • Competitive pricing
What combined transport options does VIANOX offer?2025-01-31T13:22:56+02:00

VIANOX combines all available modes of transport, including Road, Air, Sea, and Rail, to provide versatile and efficient solutions tailored to your needs.

What are combined transport solutions, and how do they work?2025-01-31T13:22:50+02:00

Combined transport involves moving goods using multiple modes of transportation. Typically, the main part of the journey is handled by rail or sea, while the initial and final legs are completed by road. Using at least two transport modes qualifies as combined transport, while incorporating more modes falls under multimodal transport.

What types of goods can be transported via Sea Freight?2025-01-31T13:34:51+02:00

Sea Freight accommodates all types of goods, except for hazardous materials that are restricted under the IMDG Code.

What are the delivery times for Sea Freight?2025-01-31T11:05:59+02:00

Delivery times for Sea Freight range from 2 to 90 days or more, depending on the journey and destination. Contact our experienced team with details of your cargo and destination to receive tailored advice on the best transportation method and estimated delivery times.

What storage options do you offer for Sea Freight?2025-01-31T11:05:41+02:00

VIANOX provides cutting-edge storage and distribution centers in Athens and Thessaloniki, spanning a total area of 25,000 m², designed to meet all storage needs for sea and other transport modes.

What are your main destinations for Sea Freight?2025-01-31T11:05:11+02:00

Our Sea Freight services cover key destinations in Europe, including major commercial hubs, as well as leading markets in Asia, such as China, Japan, and India. We also manage exports and imports across the Americas, including the United States, Canada, and Latin America.

Why VIANOX?2025-01-31T11:02:23+02:00

Partnering with VIANOX means your logistics needs are handled with care and precision and are treated as unique projects. With expertise in Freight Forwarding and Logistics services, we offer a wide range of high-quality options tailored to your business needs.

Our commitment is built on the core values of experience, quality, and service, shaping every aspect of what we offer.

Do you offer customized freight solutions for specific client needs?2025-01-31T11:01:49+02:00

VIANOX delivers tailor-made Freight solutions, fully adapted to the unique requirements of each transportation project or the specific characteristics of your products.

How can I request a quote for freight transportation within Greece?2025-01-31T11:01:14+02:00

To request a quote from VIANOX, simply complete the contact form on our website. Alternatively, you can email us at info@vianox.gr. One of our experienced and specialized sales representatives will respond promptly.

For Road Transportation, call us on +302105543346 (Athens) or +30 23107521310 (Thessaloniki). For Air and Sea Transportation, call +302104010081. Our team of dedicated logistics consultants is always ready to guide you in selecting the optimal solution for your supply chain needs.

Do you offer refrigeration and maintenance services for parcel transportation?2025-01-31T11:00:53+02:00

For sea and air freight, we provide temperature-controlled transportation services. Contact our experienced team at +30 2104010081 or email us at info@vianox.gr for more info.

What quality standards do you follow for Freight transportation?2025-01-31T11:00:35+02:00

At VIANOX, our top priority is our commitment to continuously improving our services. We are ISO 9001 certified for our transportation operations and also certified for adhering to the principles and guidelines of proper distribution practices for medical devices.

Do you handle special Freight deliveries abroad?2025-01-31T11:00:16+02:00

Yes, VIANOX specializes in managing special freight deliveries to international destinations. We carefully evaluate the cargo’s specifications and requirements, ensuring all essential criteria are fulfilled.

How can I choose the best Freight Transportation method?2025-01-31T10:59:56+02:00

The ideal transportation method for your freight depends on its type, quantity, and desired transit time. At VIANOX, we are here to evaluate your needs and recommend the most reliable and efficient way to transport your goods with precision and care.

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